Home FAQ

FAQ

How do I find products?

If you know what you are looking for, just click on the category under the categories tab. If there's a specific product you're looking for you can use the 'Search' option. Just type in the product or name of the item you're searching for.

Is it necessary to have a bookthagam account to shop?

While it is not necessary to have a bookthagam account to shop and purchase items, it is certainly recommended to have one. You can shop by providing just your email ID.

I need to buy products wholesale. Do you have special rates for whole salers?

Please write to us at support@bookthagam.com

How do I make a payment for a bookthagam purchase?

bookthagam offers multiple methods to make payments for your order: Credit Card & Debit Card (including American Express), Net Banking, and Cash on Delivery. All Credit/Debit card details remain confidential and private. bookthagam and our trusted payment gateways use SSL encryption technology to protect your card information.

Internet Banking

We accept payment through Internet Banking for the following banks:

 Andhra Bank Axis Bank Bank of Bahrain and Kuwait
 Bank of Baroda Bank of India Bank of Maharashtra
 Canara Bank Catholic Syrian Bank Central Bank of India
 Canara Bank Catholic Syrian Bank Corporation Bank
 DBS Bank Development Credit Bank Deutsche Bank
 Dhanlaxmi Bank The Federal Bank HDFC Bank
 ICICI Bank IDBI Bank Indian Bank
 Indian Overseas Bank IndusInd Bank ING Vysya Bank
 Jammu & Kashmir Bank Karnataka Bank The Karur Vysya Bank Ltd
 Kotak Mahindra Bank Lakshmi Vilas Bank Oriental Bank Of Commerce
 Punjab National Bank Standard Chartered Bank South Indian Bank
 State Bank Of Bikaner and Jaipur State Bank Of India State Bank of Indore
 State Bank of Hyderabad State Bank of Mysore State Bank of Patiala
 State Bank of Travancore Syndicate Bank Tamilnad Mercantile Bank Ltd.
 Union Bank Of India United Bank Of India Vijaya Bank

Order Confirmation

Once your order has been dispatched, you will receive email confirmation with details on the products purchased.

What is the estimated delivery time?

The estimated time of delivery is mentioned on every page. It may differ from one item to another as most items are made to order and handcrafted. Please read below for an explanation of delivery estimates:

For Out of Stock items : Currently we do not have these products available for sale.

Permanently Discontinued: This product is no longer available on bookthagam because it's obsolete and/or production for it has been discontinued.

With every order, you will receive an email containing the details of the order placed by you. Once we ship the item(s), you will receive another email containing the shipping details. During busy times, such as holiday/festival periods, there can be processing and shipping delays.

How will the delivery be done?

We process all deliveries through reputed courier agents or our own in-house logistic representative.

How are items packaged?

All items are carefully packaged - as to avoid any form of damage or leakage.