FAQ
How do I find products?
If you know what you are looking for, just click on the category under the categories tab. If there's a specific product you're looking for you can use the 'Search' option. Just type in the product or name of the item you're searching for.
Is it necessary to have a bookthagam account to shop?
While it is not necessary to have a bookthagam account to shop and purchase items, it is certainly recommended to have one. You can shop by providing just your email ID.
I need to buy products wholesale. Do you have special rates for whole salers?
Please write to us at support@bookthagam.com
How do I make a payment for a bookthagam purchase?
bookthagam offers multiple methods to make payments for your order: Credit Card & Debit Card (including American Express), Net Banking,
and Cash on Delivery. All Credit/Debit card details remain confidential and private. bookthagam and our trusted payment gateways use SSL encryption
technology to protect your card information.
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American Express: Headquartered in New York, American Express is more commonly known as 'Amex'. It is a diverse global company, which provides its customers with financial, banking and travel services. However, it is best known for it is Credit Cards, charge cards and Traveler’s cheque businesses. Currently, Amex operates in over 130 countries around the globe. It has more than 57 million cards in circulation and is the world's favorite card.
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JCB Cards:The JCB Card has a merchant network of 10.93 million spanning 189 countries. It is supported by more than 320 financial institutions worldwide and serves more than 48 million cardholders in 18 countries. The JCB philosophy of "identify the customer's needs and please the customer with Service from the Heart" is paying rich dividends as their customers spend US$43 billion annually on their JCB cards.
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MasterCard*: MasterCard International is a global payments company with one of the most recognized and respected brands in the world. With 32 million acceptance locations, no payment card is more widely accepted globally than MasterCard. Last year, MasterCard handled transactions worth US Dollar 285 billion.
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VISA*: The world’s most preferred card. There are more than one billion cards in circulation, with unsurpassed acceptance in more than 150 countries. Visa-branded cards generate US Dollar 2.4 trillion in annual card sales volume. Nearly half of this in US alone. |
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Internet Banking
We accept payment through Internet Banking for the following banks:
 Andhra Bank | Axis Bank | Bank of Bahrain and Kuwait |
| Bank of Baroda | Bank of India | Bank of Maharashtra |
| Canara Bank | Catholic Syrian Bank | Central Bank of India |
| Canara Bank | Catholic Syrian Bank | Corporation Bank |
| DBS Bank | Development Credit Bank | Deutsche Bank |
| Dhanlaxmi Bank | The Federal Bank | HDFC Bank |
| ICICI Bank | IDBI Bank | Indian Bank |
| Indian Overseas Bank | IndusInd Bank | ING Vysya Bank |
| Jammu & Kashmir Bank | Karnataka Bank | The Karur Vysya Bank Ltd |
| Kotak Mahindra Bank | Lakshmi Vilas Bank | Oriental Bank Of Commerce |
| Punjab National Bank | Standard Chartered Bank | South Indian Bank |
| State Bank Of Bikaner and Jaipur | State Bank Of India | State Bank of Indore |
| State Bank of Hyderabad | State Bank of Mysore | State Bank of Patiala |
| State Bank of Travancore | Syndicate Bank | Tamilnad Mercantile Bank Ltd. |
| Union Bank Of India | United Bank Of India | Vijaya Bank |
Order Confirmation
Once your order has been dispatched, you will receive email confirmation with details on the products purchased.
What is the estimated delivery time?
The estimated time of delivery is mentioned on every page. It may differ from one item to another as most items are made to order and handcrafted. Please read below for an explanation of delivery estimates:
For Out of Stock items : Currently we do not have these products available for sale.
Permanently Discontinued: This product is no longer available on bookthagam because it's obsolete and/or production for it has been discontinued.
With every order, you will receive an email containing the details of the order placed by you. Once we ship the item(s), you will receive another email containing the shipping details. During busy times, such as holiday/festival periods, there can be processing and shipping delays.
How will the delivery be done?
We process all deliveries through reputed courier agents or our own in-house logistic representative.
How are items packaged?
All items are carefully packaged - as to avoid any form of damage or leakage.